At ROSA SUPPLY CO, we want you to love your purchase, but if you're not completely satisfied, we’re here to help.
Return Guidelines:
Items must be returned in their original packaging and in new, unused condition.
Returns must be requested within 30 days of receiving your order.
We can only accept returns for unworn, unwashed, and undamaged items with all original tags attached.
How to Return:
Email our customer service team at info@rosasupplyco.com to initiate your return.
Once approved, you will receive instructions on how to send back your item.
Customers are responsible for return shipping costs even if the item is faulty or damaged.
Refunds & Exchanges:
Once your return is received and inspected, we will process your refund to the original payment method or assist you with an exchange.
Please note that shipping fees are non-refundable.
We appreciate your understanding and thank you for shopping with us!
